If you want to change size, replace item or for some reason you are not fully satisfied with your purchase, you can return your order within 14 calendar days from the date of delivery and receive a refund of the returned products or their replacement.

To take advantage of replacement and/or refund services, simply print and fill out the corresponding form:

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SIZE CHANGE OR REPLACEMENT FORM

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RETURN FORM.

The garments must not have been washed or altered and show no signs of use. Each item must be returned including the label and original packaging. After receiving the product and verifying its integrity we will replace the item with the size indicated during the Exchange procedure or refund only the price of the product.

Transportation costs for product replacement are:
– For orders under 100 euros: charged to the customer.
– For orders of 100 euros or more: free of charge (download the form and follow the instructions)

Transportation costs for the return of the product are: borne by the customer

For any inquiries write to us at info@xmilordx.com